After a rideshare collision
Prioritize safety.
Move to a safe location if you can. Call 911 for an emergency or injuries, and follow the instructions of emergency responders.
Get appropriate medical attention.
Seek medical care for injuries or symptoms and keep the records you receive. Your health comes first.
Save the trip details.
Take screenshots of your trip, receipt, driver profile, vehicle details, and any messages in the rideshare app.
Document what you can safely.
Keep photos of the vehicles and scene, witness contact details, and the crash report number. Do not put yourself at risk to gather evidence.
Keep your records together.
Save medical bills, treatment records, insurance letters, and receipts for accident-related expenses. Note any time missed from work.
Get advice about your situation.
An attorney can review the circumstances, relevant coverage, and timing. You do not need to gather every document before starting a conversation.
General information only. Every accident is different; this guide does not replace advice about your specific circumstances.